Bill Payment

The Water Works and Sewer Board of the City of Prichard offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.

Online Bill Payment

If paying online, just click the green "Pay Your Bill Now" button.  Have your account number handy and follow the prompts.  We accept eCheck, Visa, MasterCard and Discover.  

Please note: All Credit Card Payments paid online, over the phone or in our office will be charged a processing fee of $2.00 or 2.75% of your bill, whichever is greater.

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five to seven business days before the due date specified on your bill. 

Payment By Phone

Please call 833-517-0776 in order to make a payment by phone.

Kiosk Bill Payment

You may pay your bill in person at the Kiosk located at our main office location, 125 E. Clark Avenue,  Prichard, AL 36610. We accept cash, debit, or credit card.

Automatic Bank Draft

The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply register or login to your account using our customer web portal.  Select "Setup AutoPay" from the main menu on your customer dashboard.

Payment Drop-Off Location

You may pay your bill in person at our main office location, 125 E. Clark Avenue Prichard, AL 36610. We accept cash, check, money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy. 

We also have an after hours night drop that is attached to our building, we accept check or money order, please NO CASH, as we are not responsible for money being left in the outside box after hours.

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.